A Heart Doctor With Heart

Dr. Dan EisenbergI love what I do.  I love the long-standing bonds I’ve formed with so many of my patients.  I love interacting with patients and their families, helping them achieve healthier lifestyles. But there’s plenty that I don’t love that comes with the territory: I don’t love delivering bad news.  I don’t love the pain and frustration so many of my patients come to me with.  But what I don’t love most of all is when I hear that my patients and other patients around the country aren’t feeling heard.  This issue is very close to my heart and is one of the reasons I came to the medical profession to begin with.  As I child I spent four years living in two separate hospitals where my primary interactions were with doctors.  I didn’t know the difference between a good doctor or a bad doctor, a specialist or a nurse – I only knew that I trusted and liked the few who I felt listened to me.

At any age, as a patient, you are at your most vulnerable.  Naked and raw you are asked the most personal and intimate questions and are required to share details you wouldn’t dare share with your nearest and dearest.  The relationship can hardly feel fair – you are completely exposed and your doctor swoops in, quickly asks you highly personal questions, says his (or her) two cents, and is off. And what puts you at ease? Feeling HEARD.  We, doctors as a whole, know that we need to take our patients’ feelings extremely seriously.  Much of what I hope to do with this blog is to empower the patient to go to their doctor armed with the right verbiage to leave satisfied.  After all, a patient’s trust in our expertise and empathy is of the utmost relevance to the process of healing.

Be well,

Dan

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